If Historic Hudson Valley decides to cancel an experience or tour, we will email ticket holders, post a message on our website and voicemail, post an message on our app, and ask local radio stations to make an announcement. We will contact ticket holders via email for the affected day and time to see if they would like a refund, gift certificate, or if they would like to turn their ticket purchase into a tax-deductible donation.
Refunds may take more than 7 business days to appear on a credit card account. If you wish to go on another date, you must purchase new tickets at any available times.