Historic Hudson Valley events are held rain or shine. If you elect not to attend, your tickets are neither refundable nor exchangeable. In poor weather, ticket holders should consult local weather forecasts for their own area and make their own determination about whether to set out for a tour or event.
An event may be canceled by Historic Hudson Valley if, in its sole judgment, extreme weather or other conditions could jeopardize the safety of visitors, volunteers, and staff. Generally, rain, snow flurries, or showers would not lead us to cancel, but extremely heavy rain, thunder, and lightning, very strong wind; blizzard conditions, heavy icing, or a prediction of such conditions could force us to do so. If Historic Hudson Valley determines that conditions warrant canceling an event, we will post a message on our website and voicemail and ask local radio stations to make an announcement.
If Historic Hudson Valley cancels before the event starts there is no need to contact us. We will contact ticket holders for the affected day and time to see if they would like a refund, gift certificate, or if they would like to turn their ticket purchase into a tax-deductible donation. Refunds may take more than 7 business days to appear on a credit card account. If you wish to go on another date, you must purchase new tickets at any available times.
Tickets may be exchanged until 5pm the day before your visit. Learn more about exchanging tickets.